Privacy

Privacy Policy

VIVA Vet Hospital at vivavet.ca (“Website”) is governed by the following privacy policy (“Privacy Policy”).

We respect your privacy and are committed to protecting it. The purpose of this Privacy Policy is to inform you what personally identifiable information we may collect and how it may be used. This statement only applies to this Website.

What Information Do We Collect And How Is It Used?

Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name and email address For example, you may voluntarily submit information to the Website by submitting a contact form.

Automatically-Collected Information: We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.

Cookies: Our Website uses cookies. Cookies are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website.

How Your Information May Be Used?

We may use the information collected in the following ways:

  • To operate and maintain the Website;
  • To respond to your comments or inquiries;
  • To monitor and analyze trends, usage and activities of the Website.

Third Party Use Of Personal Information

The Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.

Google Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website.

Rights Related To Your Personal Information

You have the right to access your personal data, withdraw consent, to request that your data be deleted, correct inaccurate information, object to processing, restrict processing and the right to data portability.

"Do Not Track" Signals

At this time, we do not support Do Not Track (DNT). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

Questions

Please contact info@vivavet.ca with any questions or requests for additional information.

Last Updated

November 8, 2022

Above is the original stress-free sketch of Viva Vet. You can learn more about our special people and per friendly design HERE

We bring decades of experience finding the right cures to the right problems. You can read more about our diagnostic processes HERE.

We love helping you keep your pet healthy and happy with the profession’s most effective and efficient solutions and preventions. We come to you with decades of veterinary success fulfilling that mission. You can read more about our full-suite of services HERE.

You don’t need anyone to tell you your pet is special. You already know full well. We do nonetheless however make a point of appreciating, honouring and celebrating your human/animal bond. You’re taking us your special friend, which deserves our most sincere appreciation! 

Our nurturing space helps keep your pet calm and relaxed. We’ve created tons of natural light everywhere, in a simple, open design, provided by an awarding-winning veterinary architect. You can see more about our space HERE.

At Viva Vet, you get time to let us know about you and your pet. Locally owned, we set our own schedule. We go at a “friendly neighbourhood” speed for best care.

We get great delight when Pet-Parents benefit from our long history of successful cases such that we provide ultra-focused solutions and preventions. Our decades of experience helps us avoid diagnostics unlikely to yield results. It also helps us know what treatments stand the best chance of working and making problems go away. 

Clarity gives you total command over your pet’s care. As much as we focus on medicine, we also center on communication. We provide you with abundant clarity, support, options, recommendations and answers to all your question.