No off-site, corporate management is perhaps one of the reasons we opened.

Our appointments are impacted solely by you, your pet and our locally owned and operated manner of care.

Viva Vet pursues no large-scale business grandeur. An award has been issued to our veterinary owner and founder however, for “outstanding clinical competence and extraordinary compassion.”

We serve just two focuses – keeping pets healthy and happy, and their pet-parents informed and enabled, in every respect, with solutions rooted in practicality and your exact needs.

Our staff feels no lack of domain over our manner of care.

Opening, we wanted no hindrance of on-the-ground local empowerment for everyone’s unique modes of inspiration and motivation for their service to people and pets.

Bringing their time and spirit, everyone here knows they own Viva Vet’s culture of care, enjoying the liberty to make it their own.

Our clock is not set for maximum output.

Pet-care, we feel, comes down not only to people, but also to friendly-neighbourhood time. We space our appointments for informative, compassionate dialogue, with both you and your pet!

Considering Viva Vet, we weren’t sure if all our aspirations were doable.

With respect to facility, we were for example especially particular, not wanting pets or people under only electronic lights at Viva Vet.

The sensitivities of animals, we held, would benefit from an environment not confined from seeing the outdoors.

Our team, too, we assumed, would also thrive in a nice, natural, non-enclosed facility. 

So, after searching, we found a place with tons of windows, and we sourced a renowned veterinary architect to cascade the light throughout.

The effect on animals has proven as  beneficial as expected. Clients remark on how at home their pets feel in our spaces.

The design and openness also, without doubt, helps keep everyone of us fresh and engaged in our best care.

New staff always find themselves still with a delightful amount of give at day’s end.

Finding and choosing our wonderful staff gave us an equal need for rigour of course.

We needed people who shared our enthusiasm for locally-owned care.

Not so many veterinary professionals these days have experience in an independent practice.

During interviews, it sometimes seemed we had the better feel for how much candidates would love our independent way of care.

Coming on board, they would then adjust to the on-the-ground liberty and responsiveness until it became their own and they settled into their local empowerment.

Everyone now feels collectively in charge of exceptional care.

Obviously not least of course, as we opened, we so very much needed you and your pet, and we didn’t know much in the way of marketing.

Word-of-mouth has been our most successful means of growing, which, thankfully, worked quickly.

It’s hard to overstate how thankful we are.

Thank you!!

Now operating successfully among a number of large, corporate practices, we, needless to say, have no plans of ever relinquishing our independent, “friendly-neighbourhood,” veterinary hospital.

Our patients, our clients, and our team are well adjusted to our personalised, award-winning manner of care.

Book an appointment with Viva Vet here.